privacy policy

the information we collect

When you contact us, whether you are purchasing something from our website, or as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. If cookies are enabled in your browser, we may also learn more about the actions you take on our site.

 

how we use it

We use your personal information in a number of ways including, but not limited to, providing you with access to our website, contacting you with details of our sales, processing any purchases you make and administering our dealings with you.

 

We may send you emails about new products, special offers and events or other updates.

 

We reserve the right to use your personal information to investigate any suspected breach of any of our Terms of Service or if we suspect that you are or have been engaged in any unlawful activity.

 

opting out

You may opt out of receiving promotional email communications from us at any time. Every promotional email you may receive from us contains a link with which you can unsubscribe in just one click.

 

disclosure

We do not trade, share or sell your personal information with or to third parties.

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

payment security

This website is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

When you provide your credit card information through the direct payment gateway, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, Shopify follow all Payment Card Industry Data Security Standard (PCI-DSS) requirements and implement additional generally accepted industry standards. Shopify stores your purchase transaction data only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

If you choose to pay via PayPal, your data is similarly treated by PayPal.

 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

 

We do not store your credit card information and will not be liable for any damages or losses (whether direct or indirect) caused if a member’s card is used fraudulently.

 

third party services

Once you leave our website and are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

information security

To protect your personal information, we take reasonable precautions to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

 

questions

If you would like to access, correct, amend or delete any personal information we have about you, simply contact us through the enquiry form on this website, by email or by mail.